Model before brand
Tell us the complete model number, approximate age and fault. Brand names alone cannot confirm compatible parts or repair feasibility.
BRAND / MODEL repair
Independent paid support for out-of-warranty appliances in Madurai. We are not authorised by, affiliated with or endorsed by Napoleon.
Tell us the complete model number, approximate age and fault. Brand names alone cannot confirm compatible parts or repair feasibility.
Imported, discontinued or uncommon models may not be serviceable. The team checks the practical next step; a listing is not a guarantee of parts or acceptance.
If your appliance is covered by a manufacturer warranty or service plan, contact its official support channel. Our service is private and chargeable.
| Symptom | Safe check | Diagnosis may involve |
|---|---|---|
| Runs but does not cool | Check cooling mode, temperature setting and an accessible filter. Keep windows closed. | The engineer checks airflow, coil condition, sensors and refrigerant circuit before proposing work. |
| Water drips indoors | Switch off if water is near wiring or a socket. Note where the drip starts. | A drain blockage, incorrect slope, insulation issue or icing needs diagnosis. |
| Unusual noise or tripping | Stop using the AC if it trips repeatedly or smells burnt. | Fan, mounting and electrical checks help identify the cause; do not repeatedly reset the breaker. |
Tell us the AC type, capacity, model, error display and whether the outdoor unit is safely accessible. Mention any society access rules.
Visiting / diagnosis charges start at ₹500. Repair work is quoted after inspection. Ask for labour, parts, refrigerant, transport, access work and applicable taxes to be explained before approval. Confirm the visit fee and whether it is adjusted against repair on the call.
ONE CALL TO GET STARTED
Tell us what is happening. We’ll discuss the next step, the visit charge and availability before arranging a visit.